Understanding the usage and market penetration of SAP solutions

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Client’s Desideratum

A leading global technology company wanted to understand the usage and market penetration of SAP solutions in different industries across the US.

Objectives of the Study

• The overall objective of this study and interviews with customer focuses on: -

1. Understanding the usage of different SAP solutions

2. Understanding key unmet needs/ pain-points – these maybe, generic & also product/technologies specific

3. Evaluating their satisfaction level with their current partners.

Key Screening Points

• The company should be using any SAP solutions and should be personally responsible for managing or overseeing.
• Experts should be Manager level and above from IT, Operations, Line of Business.
• Experts should influence migrating the SAP solution to the public cloud.

Key Discussion Points

• Major challenges faced by the respondent/ primary stakeholders related to their SAP solutions.
• In their opinion, what key factors would motivate them to host the SAP solution on the public cloud?
• What additional services they would like to be offered by prospective cloud platform vendors?

Expectations from ExpertsConsult

• Mapping requisite profiles and onboarding experts for our client to conduct in-depth interviews.
• Share final screened profiles for our client to review and schedule appointments upon confirmation.
• Engage with prospects and ensure successful/quality output.
• The average length of each discussion was 60 minutes.

ExpertsConsult Solution

• Within 4 weeks, our team of ExpertsConsult successfully identified, mapped, and scheduled appointments for web interview with requisite experts.
• Our team screened these experts following a 2-step validation process: -

1. Mapped and shortlisted experts matching the scope while using our proprietary internal database and supplementing top sources such as LinkedIn, ZoomInfo, D&B, etc

2. Validated all shortlisted profiles while screening every prospect over the phone and shared final candidature for our client’s review/ approval.

The outcome of the study

The team of ExpertsConsult successfully onboarded requisite experts as per the given specs.

With a 100% show rate, the ExpertsConsult team ensured every screened expert joins the consultation call at the agreed appointment date & time.

Our team me t the overall quota within stipulated timelines and ensured high-quality experts are on-boarded.

Our solution helped our client to move ahead & apprehend the research further.

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