COVID-19 Tranformation

Understanding the Transformation Initiatives Post Covid-19

Case Studies

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Client’s Desideratum

Our client, a global leader in consulting, digital transformation, technology, and engineering services is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital, and platforms.

Objectives of the Study

  • The overall objective of this study and interviews focuses on:-

1. Understanding the overall organization transformation priorities pre and post Covid-19.

2. Understanding the challenges faced by the organization due to the pandemic.

3. Understanding the medium and long term transformation initiatives the organization is undertaking or planning in response to Covid-19.

Expectations from ExpertsConsult

  • Applying secondary skills and finding the most relevant experts for the client to conduct an in-depth discussion with at least 12-15 years of experience.
  • Checking their eligibility for participation through the screening approach and sharing the screened profile for the client to review and approve.
  • Fixing an appointment for discussion post-confirmation and ensuring they are available for the discussion with quality output.
  • Designations targeted were:

1. C-Level/ Senior Director/VP from Information Technology and Digital

2. C-Level/ Senior Director/VP from Information- Strategy, Sales & Marketing & Operations.

  • Target Industries- Fair Split across Manufacturing, Banking & Financial Services, and Retail.
  • Target Market Place- Europe & the US.
  • Target Number of Experts- 10
  • The average length of each discussion was- 45 to 60 minutes.

Key Screening Points

  • The experts should be from the following departments:

1. Digital

2. Information Technology

3. Sales & Marketing

4. General Management/Strategy

5. Operations(Production/Supply Chain)

  • The expert should be working with an organization with a minimum revenue of 1 Billion USD
  • The expert should be responsible or highly aware of the organization’s transformation priorities.
  • The expert should have any of the below job titles:

1. Director/Senior Director

2. President



5. C-Level (CTO, CIO, CEO)

Key Discussion Points

  • What are the challenges being faced by the organization across departments, due to COVID-19?
  • What are the future plans of actions in terms of transformation initiatives to have smooth growth?
  • What are the short, medium, and long term plans towards the organization’s transformation?
  • In response to Covid-19, what all impacts it has created across the organizations and how has the organization planned to work towards it.

ExpertsConsult Solution

  • Within 1.5 weeks the team of ExpertsConsult successfully identified, mapped, and scheduled appointments for web interviews with requisite experts.
  • Our team screened these experts following a 2-step validation process:-

1. Identified and shortlisted experts matching the criteria for the discussion using different platforms such as LinkedIn and ZoomInfo.

2. Validated their profile by conforming few screener questions over a telephonic call and shared the final candidature with the client for further approval.

The outcome of the study

The team of ExpertsConsult successfully onboarded requisite experts across markets.

With a 100% show rate, the ExpertsConsult team ensured every screened expert joins the consultation call at the agreed appointment date & time

Our team met the overall quota within stipulated timelines and ensured high-quality experts are on-boarded.

Our discussion with the experts helped our client to move ahead & apprehend the research further.

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