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Healthcare Professionals

Understanding the major unmet needs of professionals and clinicians with respect to improving surgical care

Case Studies

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Resources > Case Studies > Understanding the major unmet needs of professionals and clinicians with respect to improving surgical care

Client’s Requirement

A leading global consulting company wanted to understand the major unmet needs of professionals and clinicians with respect to improving surgical care, efficiency, safety, profitability, or information sharing. Also, solicit feedback was required on product and solution concepts in development to address problems that have already been identified

The Objective of the Study

  • The overall objective of this study: -

1. Conducting interviews with a variety of professionals and clinicians in moderate to large-sized hospitals that are conducting surgery.

2. Understanding the major unmet needs of professionals and clinicians.

3. Understanding the challenges faced with respect to improving surgical care, efficiency, safety, profitability, or information sharing.

4. Collecting feedback required on product and solution concepts in development to address problems that have already been identified.

Desired Expert profiles

  • The requirement included the Hospital Operating Room (OR) Directors/Managers (4).
  • The study also included Clinical Quality Improvement VPs/Directors/Managers (3)
  • Others were the Biomedical/Clinical Engineering VPs/Directors/Managers (2)
  • Facilities VPs/Directors/Managers (2)
  • Chief/ Asst. Chief of Anesthesiology (3)
  • Chief Information Officer/ VP of Information Technology (3)
  • A person must be involved in the IT solutions and data integration that happens in the operating room specifically

Expectations from ExpertsConsult

  • Mapping requisite profiles and onboarding experts for our client to conduct in-depth interviews.
  • Share final screened profiles for our client to review and schedule appointments upon confirmation.
  • Engage with prospects and ensure successful/quality output.
  • The average length of each discussion was 60 minutes.
  • Number of interviews required: 20
  • Target Geography: USA
  • Target Industry: Healthcare

ExpertsConsult Solution

  • Within 4-5 weeks, our team of ExpertsConsult successfully identified, mapped, and scheduled appointments for web interview with requisite experts.
  • Our team screened these experts following a 2-step validation process: -

1. Mapped and shortlisted experts matching the scope while using our proprietary internal database and supplementing top sources such as LinkedIn, ZoomInfo, D&B, etc.

2. Validated all shortlisted profiles while screening every prospect over the phone and shared final candidature for our client’s review/ approval.

The outcome of the study

The team of ExpertsConsult successfully onboarded requisite experts as per the given specs.

With a 100% show rate, the ExpertsConsult team ensured every screened expert joins the consultation call at the agreed appointment date & time.

Our team met the overall quota within stipulated timelines and ensured high-quality experts are on-boarded.

Our solution helped our client to move ahead & apprehend the research furth


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